Scott Richardson, Steve Chandler2380.00 руб.
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This new edition includes fresh insights into communication and rapid decision-making, the importance of personal self-leadership and physical energy, and exciting new methods for enrolling clients and selling to customers in service-oriented ways that leave behind the old paradigm of manipulation and persuasion. The authors will help you learn: • How to slow down and enjoy a new level of focus. • How to build on your peoples’ strengths. • A simple and creative way to hold people accountable. • How to enjoy cultivating the art of supportive confrontation. • • • • |
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